Privacy Policy
Introduction
This document discloses the information gathering and dissemination practices for ADSUPPLIER Ltd as they apply to AdSupplier.com Ad Traffic Solutions online application software, and the websites www.AdSupplier.com

What We Do
AdSupplier, offers products and services that help our customers in the print publication industry to facilitate the Ad Trafficking Management process. We know that you're concerned with privacy on the Internet, and we've taken several steps to help safeguard your online information and to protect your personal and business privacy and that of your clients, advertisers and contacts.

AdSupplier Ltd's Policy regarding the collection, use and disclosure, if any, of personal information are the principles mandated in Canada's Personal Information Protection and Electronic Documents Act ("PIPEDA"). It has been drafted to comply with current legal standards regarding the protection of personal information.

Principle 1 - Accountability
AdSupplier.com Ad Traffic Management Solutions is responsible for maintaining and protecting the personal information under its control. In fulfilling this mandate, we have designated an individual who is accountable for compliance with this policy.

Principle 2 - Identifying Purposes
The purposes for which personal information is collected shall always be identified before or at the time the information is collected.

Principle 3 - Consent
The knowledge and consent of the individual providing the information are required for the collection, use or disclosure of said information except where the collection, use or disclosure is required or permitted by law.

Principle 4 - Limiting Collection
The personal information collected will be limited to those details necessary for the purposes identified by AdSupplier.com Ad Traffic Management Solutions. Information must be collected by fair and lawful means.

Principle 5 - Limiting Use, Disclosure and Retention
Personal information will only be used or disclosed for the purpose for which it was collected unless the provider has otherwise consented, or when it is required or permitted by law. Personal information will only be retained for the period of time required to fulfill the purpose for which it was collected.

Principle 6 - Accuracy
Personal information will be maintained in as accurate, complete and up-to-date form as is necessary to fulfill the purposes for which it is to be used.

Principle 7 - Safeguarding Personal Information
Personal information will be protected by security safeguards that are appropriate to the sensitivity level of the information.

Principle 8 - Openness
AdSupplier.com Ad Traffic Management Solutions will make information available to individuals concerning the policies and practices that apply to the management of their information.

Principle 9 - Individual Access
Upon request, an individual shall be informed of the existence, use and disclosure of their information, and shall be given access to it. Individuals may verify the accuracy and completeness of their information, and may request that it be amended / deleted, if appropriate.

Principle 10 - Handling Complaints and Suggestions
Individuals may direct any questions or enquiries with respect to the privacy principles outlined above or about our practices by contacting the designated person(s) accountable for privacy at AdSupplier.com Ad Traffic Management Solutions.

General Information

Use of your Personal & Business Information
AdSupplier and AdSupplier Ltd.. will not sell, rent or license your contact information, or that of your advertiser base or the people in your address book. Contact information, updates to it, and confirmations of its correctness are sent back only to those who previously held it. AdSupplier does not give out personally identifiable information collected from our users to other third parties, unless this information is required to complete an order or transaction, for example, to a credit card processing company for credit card verification purposes or to a shipping company so that your goods may be shipped to you.

In short, you are in control of the information that we maintain about you.
  • We will NOT rent, sell or license your personal or business information to any other party.
  • We will NOT rent, sell or license the personal or business information of your business contacts.
  • We will NOTIFY you if we are going to use your business or personal information in a manner different from that stated at the time of collection. You will have a CHOICE as to whether or not we use your information in this different manner.
  • If you ever want us to stop contacting you, just let us know, and we'll stop immediately after a confirming message.
Information Collection and Use
In order to use certain online features and services you may be required to complete a registration form that may require you to provide information such as your name, contact information, email address and contact information for the people in your online address book. AdSupplier does not use any of the information regarding the people or businesses in your online address book.

AdSupplier also may collect personally identifiable information from web forms that you complete. That data will only be used to answer your question or request, or to complete your order.

In order for you to complete a financial transaction, we will ask you for certain contact information, such as name, address, billing address, shipping address, telephone contact details, email and credit card information. We do not permanently store credit card information and that information is removed once the transaction has been completed. To register with AdSupplier.com Ad Traffic Management Solutions , we will also ask you to provide a private password, user name and security question and answer, which will become part of your account information. This information is required for order / account verification. We also send emails to keep you informed of your order status.

If you choose to subscribe to AdSupplier.com Ad Traffic Management Solutions , AdSupplier.com Ad Traffic Management Solutions will maintain any contact data you upload into the system in its secure database. This may include contact or other information from any of your contacts as well as information about you and your subscription to AdSupplier.com Ad Traffic Management Solutions . To request access to review, modify or correct any information AdSupplier has stored for you, please contact our technical support department at 001- 800-259-2328, or fill out an email request to technical support at http://www.AdSupplier.com/support/tech_support.asp, or login to your AdSupplier.com Ad Traffic Management Solutions account at www.AdSupplier.net.

Cookies
Cookies are pieces of information that a web site transfers to your computer's hard drive for record-keeping purposes. Cookies can make the Web more useful by storing information about your preferences. AdSupplier web sites issue a session cookie only to record encrypted authentication information for the duration of a specific session. In order to use AdSupplier.com Ad Traffic Management Solutions and the Updates feature, your browser must be set to accept session level cookies. Most browsers are initially set to accept them.

Most cookies stored by AdSupplier.com Ad Traffic Management Solutions are session cookies; these are cookies that are deleted by the browser whenever it is closed. The main exception to this is if a user checks the box labeled "save my username and password on this computer", in which case the user's username and password will be stored in a permanent cookie. The user's password, however, is encrypted before being stored in a cookie. AdSupplier.com Ad Traffic Management Solutions also occasionally use session and permanent cookies to help debug and maintain the AdSupplier.com Ad Traffic Management Solutions web software. No personal information is stored in these cookies, and they are used only for internal technical purposes.

From time to time Adsupplier Ltd may contract with one or more online partners to help manage and optimize our Internet business and communications. For example we may use the services of a marketing company to help us measure the effectiveness of our advertising and how visitors use our site. To do this, we may use Web beacons and cookies provided by our marketing company. The type of information that might be collected might include information about your browser and which technologies you use, where in the world you are coming from, and how you interact with our site, including product codes and prices for merchandise you purchase, and which pages you visit. Personally identifiable information is not collected in these types of activities. By supplementing our records, this information is intended to help us learn things like what pages are most attractive to our visitors, which of our products most interest our customers, and what kinds of offers our customers like to see. Although our marketing company may log the information coming from our site on our behalf, we control how that data may and may not be used. If you do not want to help us learn how to improve our site, products, offers and marketing strategy, you can opt-out of this website analysis tool by sending an email to us at opt-out@AdSupplier.com

Conversion Tracking
AdSupplier.com. has recently begun a campaign to market our AdSupplier product on various search engines which offer a feature called "conversion tracking". This section describes what conversion tracking is, what it does, and how it affects our privacy policy.

Conversion tracking is a way to track "clicks to sales" from either search results, or ads on search engines. The search engine places and maintains a cookie on a user's computer to do this but no user personal data is recorded or used in the process. Information is gathered in the aggregate, without unique personal data such as name, address, or phone number. Using either clear GIFs or visible images, depending upon the search engine, the search engine notes and saves information such as time of day, browser type, browser language, and IP address with each query, none of which is shared with any other company or person. Conversion tracking simply allows the search engine company and AdSupplier.com to track "clicks to sales", including the number of clicks ("visits") it takes before a purchase is made. Without capturing your personal information, conversion tracking allows AdSupplier.com to measure the effectiveness of our search engine participation. Conversion tracking does not affect our core privacy policy: we still do not sell or offer any information we gather about you to any third party, for any reason.

Communications from AdSupplier

Special Offers and Updates
We send all new customers (in the case of AdSupplier) and subscribers (in the case of AdSupplier.com Ad Traffic Management Solutions ) a welcoming email. Established customers and subscribers will occasionally receive information on products, services, special deals, and a newsletter. Recipients of AdSupplier.com Ad Traffic Management Solutions update query emails may be presented with an opportunity to become AdSupplier or AdSupplier.com Ad Traffic Management Solutions users themselves. Out of respect for the privacy of our customers and subscribers and their contacts, we present the option in each email communication for our customers and subscribers not to receive these types of communications.

Newsletters
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users' privacy we provide a way to opt-out of these communications.

Online Purchases
When a user orders from our online store, the personally identifiable information collected through the site is only used to process and send users their orders. We use Moneris Solutions as our credit card processing company to process payments for goods and services. Moneris Solutions does not retain, share, store or use personally identifiable information for any secondary purposes. In the case of international orders, customer information is retained for tax purposes only.

Surveys
From time to time our website requests information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip or postal code).Aggregate survey information will be made anonymous and used for purposes of monitoring or improving the use of and satisfaction with our products and services. Users' personally identifiable information is not shared with third parties.

Third Party Sites
The site contains links to other Web sites. AdSupplier Ltd.. is not responsible for the privacy practices or the content of these other Web sites. You should check and review the policy statement of these other Web sites to determine their policies.

AdSupplier.com Ad Traffic Management Solutions Information

Log Files
AdSupplier.com Ad Traffic Management Solutions collects log files. These include internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. None of this data is linked to personally identifiable information. If you have created a AdSupplier.com Ad Traffic Management Solutions Record (a data record which contains your business or contact information) or if you have updated an existing record at least once, you can change that information at any time at AdSupplier.com Ad Traffic Management Solutions , a AdSupplier site that is covered by this privacy agreement.

Clear GIF
AdSupplier.com Ad Traffic Management Solutions may from time to time employ a software technology called an "Image Server", that allows us to judge the efficiency of the messaging included in emails sent to potential AdSupplier.com Ad Traffic Management Solutions users. Invisible images are embedded in these HTML emails, which log the unique identifier to the AdSupplier.com Ad Traffic Management Solutions database when the message is opened in a web-enabled email client. The information gathered using this technology is used only to perform aggregate, broad statistical analysis.

Communications from AdSupplier.com Ad Traffic Management Solutions
AdSupplier.com Ad Traffic Management Solutions sends all new account holders a welcoming email to verify password and username. On rare occasions it is necessary to send out a strictly service-related announcement. Users may not opt out of these communications because they are necessary to properly maintain the service. However, these communications are not promotional in nature. We communicate with users on a regular basis to provide requested services. In regards to issues relating to their account we reply via email or phone, in accordance with users' wishes.

Security
AdSupplier collects and stores data on our secure servers. Your data is stored in a secure environment that is not available to the public or shared with any third parties. Your AdSupplier.com Ad Traffic Management Solutions account is password-protected for your privacy and security. We use industry-standard SSL-encryption to protect data transmissions. AdSupplier.com Ad Traffic Management Solutions provides unique usernames and passwords that must be entered each time a customer logs on. This helps prevent unauthorized access, maintains data accuracy, and ensures appropriate use of data. If you forget your password and you have not provided a secret question/answer, AdSupplier will reset the password and send it to your contact email address. You will be prompted to log-in with the new temporary password. If you correctly answer your secret question/answer, your password will be reset and you will be given a temporary password.

Transfer of your Personal Information
As AdSupplier/AdSupplier Ltd. is located in Canada, your personal data will be held, processed and transferred to our secure servers which are currently located in Vancouver, British Columbia (if the servers are relocated to a different address, we will notify you of the same). Your personal and business data is transferred to Vancouver so that we can operate our services, confirm, update and process your account details, orders, and registration. However, we participate in the Council of Better Business Bureau's privacy program, and every AdSupplier employee is obliged to comply with our comprehensive data compliance policies, including this privacy policy, we are confident that we are able to protect the security and confidentiality of your personal and business information and those of your contacts and provide you with an adequate level of protection.

Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law when we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or other legal process.

Storage of your Personal Information
AdSupplier will only keep your information for as long as we are either required by law, or as is relevant for the purpose for which it was collected.

Choice/Opt-Out
If you purchase one of our products or subscribe to AdSupplier.com Ad Traffic Management Solutions we may use your email address that you provide to us in order to send you promotional communications, materials and newsletters that we think may be of interest to you. If you do not wish us to send you such marketing communications or newsletters, please let us know by sending an email with "Opt Out" in the subject line to opt-out@AdSupplier.com. You may opt out of these communications at any time and every time we contact you for marketing purposes you are given an opportunity to opt out. For example, if you buy a product from us, but don't want any marketing material you can keep your email address off of our marketing list by sending an email to the above opt out email address.

Changes to the Privacy Policy
If we change our privacy policy, we will post a notice of the change on our homepage, so you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify you via email or by posting a prominent notice on our web site 30 days prior to implementing the change. You will have a choice as to whether or not we use your information in this different manner and you will be provided with an appropriate method and opportunity of opting out.

Questions Regarding the Policy, Correction of Information
If you have any questions about this privacy statement, the practices of this site, or your dealings with this site or desire to modify any of the information you have provided to us, please contact us.

Contacting the Web Site
If you have questions about this privacy statement, the practices of this site, or your dealings with this site, please contact:

Privacy Administrator (privacy@AdSupplier.com)
AdSupplier
223-8678 Greenall Ave
Burnaby, BC  V5J 3M
Canada
Tel:+1-604-291-1575
Fax: +1-604 433-4600

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